Customer Service Representative - Entry Level

We are one of the region’s leading promotional marketing firms, known for delivering dynamic, face-to-face campaigns that help major brands make a real impact. Our personalized, word-of-mouth approach strengthens customer relationships, builds brand loyalty, and delivers fast, measurable results. As we expand, we’re looking for high-energy, goal-driven individuals to join our team!

Position Overview:

As an Entry-Level Customer Service Representative, you’ll be at the forefront of live promotional events and marketing campaigns, representing top-tier clients and helping customers engage with products and services. This role is perfect for those who love people, thrive in a fast-paced, team-oriented environment, and are eager to build a career in marketing, events, or customer engagement.

Key Responsibilities:

• Represent client brands at promotional events, pop-up activations, and trade shows

• Engage with customers face-to-face to offer product knowledge, service support, and promotion details

• Provide friendly and helpful customer service, answering questions and resolving basic concerns

• Educate customers on current products, services, and exclusive offers

• Collaborate with marketing teams to execute event strategies and brand messaging

• Assist with event setup, breakdown, and daily logistics

• Create a positive, memorable brand experience for every customer

You’ll Gain Hands-On Experience In:

• Marketing and Event Promotion

• Customer Service & Public Interaction

• Campaign Strategy and Management

• Territory Branding & Outreach

• Promotional Sales & Lead Generation

• Team Leadership & Communication

• Interviewing and Recruiting Techniques

• Business Operations & Marketing Strategy

What We’re Looking For:

• Strong communication and interpersonal skills

• Friendly, outgoing, and approachable personality

• Positive attitude and a team-first mindset

• Solution-oriented and eager to learn

• Able to thrive in fast-paced, people-focused environments

• Leadership potential and a desire to grow professionally

• Available to start within 1–2 weeks

• No experience required – full training provided!

Ideal For:

• Recent college graduates

• Career changers or entry-level job seekers

• Individuals interested in marketing, customer service, or event management

Perks & Benefits:

• Supportive, upbeat, and high-energy team culture

• Ongoing professional development and skills training

• Career advancement into leadership and management roles

• Optional travel opportunities for top performers

• Performance-based pay and bonuses

• Rapid growth opportunities within a growing company